PM Manchanayaka
4 months ago
Misleading product sold at a premium price — please verify before you buy
I visited Chanri Skin Clinic for scar treatment after hearing positive feedback about their services. Dr. Pasan was very friendly and took the time to clearly discuss and guide me through a suitable treatment plan, which I genuinely appreciated.
As part of the treatment, I was prescribed a Pharmaceris night cream. However, the product issued by the clinic did not match the original Pharmaceris brand available in the market. It was sold to me for Rs. 9,800, whereas a comparable original product is priced around Rs. 6,800.
They sold a product labeled as “Pharmaceris,” which is an established international brand. However, the item provided was not manufactured by that brand, making it misleading. Claims that it is made by another lab or in collaboration with a doctor do not justify using the Pharmaceris name on the product.
When I attempted to verify the product, I noticed several concerning issues. There was no batch ID, the QR code on the packaging redirected to a street location in Dubai, and the mentioned manufacturing company could not be verified. These raised serious doubts about the authenticity of the product.
When I questioned this, I was told that the product I was referring to and the one sold by the clinic were two different brands. When I further raised concerns about the QR code redirecting to Google Maps instead of an official website, I was informed that this can happen, and that the product has worked well for many customers—rather than being provided with proper proof of authenticity.
To their credit, they eventually provided a refund after I raised these concerns. However, I still found the overall experience misleading.
I am sharing this so that other clients can be mindful and take the time to verify the authenticity of products before purchasing.
Sudesh Madushanka
a month ago
I had an excellent experience at CHANRI - La Estheticá. I went in for a haircut, shave, and cleanup, and I was really impressed with the quality of the service. The staff were professional, welcoming, and very friendly, making me feel comfortable from the moment I arrived.
They paid great attention to detail and made sure everything was done perfectly. The salon was clean, relaxing, and well-maintained, which made the overall experience even better.
I highly recommend CHANRI - La Estheticá to anyone looking for quality grooming services and outstanding customer care. I’ll definitely be coming back. Thank you for the great service!
rumeshika madushani
a month ago
Had a great service from here. I did a oxygen facial about 1 month ago and i feel that i have got rid of my previous facial dullness and it gave real facial glowness after a weeks. And also the staff is also very friendly. Can give a good recommendation.
Irushan Prethap
3 months ago
I had a great experience at Salon Chanri. I got a haircut, hair color, and keratin treatment, and everything turned out really well. The staff were professional and paid close attention to detail. I’m very happy with the results.❤️
Customer handling was also excellent—they were friendly, welcoming, and made me feel comfortable throughout the whole process. Highly recommend this salon💕😁
Dilshi Thamel
3 months ago
I had a great experience at Chanri Salon. My haircut and hair color turned out really beautiful, and I’m extremely happy with the results. The customer service was excellent , the staff were friendly, professional, and made me feel very comfortable.☺️
I also got treatments for my facial pimples, and I can already see very good results. Everything was done carefully and professionally.
In addition, I purchased both hair and skincare products, including medical-products, from the salon Chanri and all of them are of very high quality and worked really well for me.
This salon is truly valuable and trustworthy. I highly recommend Chanri Salon for anyone looking for quality hair and skin services!❤️