Eueni Hair & Beauty Salon

I’ve been a loyal customer of Eueni Salon for more than 10 years, ever since their very first outlet right across the street, but my experience on November 1st was truly disappointing. I went there just to get my eyebrows done, as usual. The day before (on October 31st), I had already done a proper clean-up from another salon as part of my bridal skincare routine. But while doing my eyebrows, the girl (with curly hair) kept commenting that I had oily skin and “so many whiteheads and blackheads,” saying things like “It seems like you haven’t had a clean-up recently.” She kept repeating it again and again, and I was honestly furious inside. I kept quiet for a while, but finally said, “I actually had a clean-up just yesterday.” The moment I said that, she went completely silent, clearly realizing how wrong and baseless her comments were. She didn’t mention clean-ups again after that. It’s just not nice or pleasant to hear such remarks when you’ve come in for a simple eyebrow service. I don’t go to a salon expecting to have an existential crisis about my skin. I go to relax and feel refreshed. Customers don’t need unnecessary negativity or unsolicited opinions about their appearance, especially when they haven’t asked for any advice. One thing that you need to realize is that customers are not dumb or stupid, they are more likely to be intelligent than you think. I understand staff may try to promote services, but this is not the right way to do it. Please train your girls to communicate respectfully and with sensitivity. Every customer who walks in might already be stressed, busy, or dealing with something personal, the last thing they need is to be made to feel worse about themselves. After this experience, I’ve decided that this will be my last visit to Eueni. It’s truly sad because I’ve trusted this salon for over a decade, but I no longer feel comfortable or valued here.

Very careless service. No attention to detail and not professional. Really disappointed.

Today I visited there for a normal facial which was cost Rs. 3000. I met a young nice girl there. They just do what they have tought. They just do a job. But these types of jobs should be a service than a jon.They should be learnt how to handle a customer with care and the basics of what they do. (Eg:what are the benifits of using high frequency machine, why use apple gel etc..)

I recently visited for a clean up.Excellent service provided by Ms Navodya. I’m extremely satisfied with their service. Clean and tidy place well maintained.

Not Good.The staff at this salon quote different amounts of money whenever they feel like it. When i asked before going to the salon, they said it would be 4000 for a full dreesing and to curly my hair. But that day, they asked for 3000 just to curly my hair. Then dreesing and to curly hair 5500 in total.. They didn't even to my hairstyle the way I wanted. I couldn't get qutex on my right hand and they charged me 250 for it. If I had it on both hands, it would have been 500. They have no humanity 💔. May be the owner doesn't even know about this money-stealing scam that the staff is doing. I came because i don't know about this salon. I will never come to that salon again.. I didn't want to argue, so I didn't say anything that day...