Camelot Beach Hotel

We hosted our Annual Staff Get-together at Camelot Beach Hotel recently, and it turned out to be an amazing event! The location is beautiful right by the beach, the food was excellent with a great buffet selection, and the service was top-notch. The staff was incredibly helpful and accommodating to all our requests. Everyone in our team had a wonderful time. Thank you, Camelot Beach Hotel, for the great hospitality!

We booked a day pass for the pool area which included a welcome drink, food, and afternoon coffee in the Arthr‘s Restaurant. Everything was absolutely delicious, and the service was outstanding. Big thank you! The staff made us feel very welcome and well taken care of. The pool area itself was inviting and well-maintained, creating a relaxing atmosphere. Towels were provided, and the sunbeds were very comfortabal. Overall, we had a very enjoyable day and would definitely recommend Camelot and Arthur’s for a relaxing and well-serviced getaway.

Spend our vacation in this hotel, staff is very kind for all the time. Near to beach and few meters away from negambo browns beach. Room is bit smaller than we expected but all facilities included there. Very calm and quiet place to spend free time. We had dinner and breakfast, both are buffet. Foods and brewarages are fine and taste is good. Some places and some stuffs need to be clean than that. There is a jewellery shop and span inside the hotel. Overall good, but cannot rate fully there are some little thisng to develop.

I checked in recently on FB basis. Had a dissatisfying experience where none of the meals offered were buffet. I believe this was due to low occupancy, however would have been courteous of them to give a heads up on probable non-availability of buffet at the reservation time like how other hotels do. The set menus were poor and lacked choice. Hotel had more management headcount than the guest headcount. The management seemed to unnecessarily shout at the staff even for one additional fan that should have been turned off. The food was low quality where fish was ages old, Froot Loops and corn flakes were rotting in the containers, sausages (the only nice thing in the menu) was hidden inside and you have to ask a staff to serve it to you each time. The mango cheesecake was so fake where it was not made out of cream cheese (I guess it was gelatin or something). I wouldn’t blame the chefs as I believe these are management cost cutting initiatives. They were reluctant to give a late checkout unless I paid extra (I asked for additional 2.5 hours to manage with my 1 year old baby) when the occupancy was less than 10% while they expected us to be okay with bad set menus due to low occupancy. On the positives, staff across all departments was excellent, friendly, supportive and hardworking. Premises and rooms were very well maintained. Location is friendly too.

The room was in poor condition and clearly worn out. Water was leaking from the air conditioning onto the floor, and the balcony window could not be properly closed, which was quite inconvenient. On the positive side, the breakfast was good and the staff were friendly and helpful. The pools were also nice and well-maintained. However, the photos of the hotel are heavily edited and do not reflect the actual condition of the property, which was disappointing. Overall, the hotel has some strong points, but the condition of the rooms and the misleading photos are serious drawbacks.